A 99.9% Server Uptime
We’ve set up our cloud website hosting platform using dependable hardware and heavily modified software. Our sysadmins have installed a modified version of Security–Enhanced Linux on our web hosting servers to ensure utmost security and dependability. We’ve installed a number of denial–of–service protection mechanisms together with highly efficient firewall programs to make sure our internal network is unassailable and secure.
All cloud website hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
If you want to deliver a top–class hosting service, you can barely count on the default network configuration in a datacenter. We have built our own custom network in an attempt to ensure a superluminal connection speed with the outside world.
And thanks to this, no matter which datacenter facilities you opt for: our USA based data center, our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center or our Australia based data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done everything to curtail all potential risks with our cloud hosting plans and while we offer top–quality client support, there are situations when the customer simply isn’t pleased with what we are offering. Or he has to migrate to a more powerful web hosting service, like a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not satisfied, we will give you a full refund.
24/7 Technical Support
In case you run a hosting company, your tech engineers are of foremost importance. This is the reason why we’ve mindfully hand–picked a highly competent team of tech support engineers, each with lots of years of practice behind his back. Thanks to them, we offer 24x7 support with each of our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All technical support questions are responded to in less than 1 hour and our average support ticket response time is just twenty minutes!